Customers can contact INFO@FUTURE-BEAT.COM with any questions concerning their package.
Please note that the information provided at the time of purchase (e-mail and phone number) is the same information that will be utilized for individual contact requirements where applicable. On Location | Future Beat, the artist, tour, promoter, ticketing company, venue, or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. VIP merchandise will ship directly to customers. Please note that merchandise items may arrive after show date. VIP customers will receive a separate email with instructions on how to redeem their merchandise items. Instructions will be sent to the e-mail address provided at the time of purchase. VIP merchandise items will ship to the address provided at check-out during the redemption process. Package details subject to change at any time without notice. All package elements will be rendered invalid if resold. Name changes will only be issued at the sole discretion of On Location | Future Beat. All packages and package contents are non-transferable; no refunds or exchanges; all sales are final. If you have any questions regarding your VIP package elements, please email email@example.com.