You will receive an email from firstname.lastname@example.org about 48 hours prior to the event with instructions on how to redeem all elements of your VIP package. Additional communication regarding your purchase may be sent via SMS text message to the phone number you provided during the purchase process. VIP programming may take place up to 3-4 hours before show time.
To redeem VIP package elements the original purchaser must present their picture ID at VIP check-in on show day. Seated reserves the right to cancel packages for any reason. Name changes will be issued at the sole discretion of Seated.
VIP package merchandise will be available for pick-up the night of the show. All attendees must be holding a show ticket AND a VIP package to attend the VIP programming. No parental escorts without their own package will be permitted.
If you have questions regarding your purchase, please reach out to Seated’s friendly Fan Experience team 7 days a week including nights and weekends: e-mail - email@example.com, phone - (855) 260-7328, text message - (855) 260-7328